policies

WEB SITE PRIVACY POLICY

1.         Overview

Thank you for visiting networkTask.com (the “Web Site”) and reviewing our Privacy Policy. Your privacy is important to us, and our policy is simple: we will collect no personally identifiable information about you when you visit the Web Site unless you choose to provide that information. This Privacy Policy does not describe information collection practices on other sites, including those linked to or from the Web Site.

2.         What Type of Information We Collect

The server on which the Web Site is located collects and saves only the default information customarily logged by web server software. Such information may include the date and time of your visit, the originating IP address, and the pages and images requested.

3.        Children’s Issues

The Web Site is not directed to children under thirteen (13) years of age, and children under such age must not use the web site or services offered on it to submit any individually identifiable information about themselves.

4.         Copyright

The materials found on the Web Site are protected by United States and other copyright laws, except for works of the United States Government pursuant to 1 U.S.C. Section 105. The selection, arrangement and presentation of all materials (including information in the public domain), and the overall design of the Web Site are copyright (c) October 30, 2006, networkTask.com, L.L.C.. Permission is granted to view and print materials from networkTask.com for the non-commercial purpose of viewing, reading and retaining for reference. Any other copying, distribution, retransmission or modification of information or materials on this site, whether in electronic or hard copy form, without the express prior written permission of networkTask.com, L.L.C., is strictly prohibited.

5.         Trademarks

networkTask.com (is/are) trademarks or service marks of networkTask.com, L.L.C..

6.         No Warranties

networkTask.com DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE WEB SITE, THE MATERIALS, ANY PRODUCTS, INFORMATION OR SERVICE PROVIDED THROUGH THE WEB SITE, OR ANY SITES LISTED THEREIN, AND THE WEB SITE WILL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. THE WEB SITE DOES NOT WARRANT THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN IT WILL BE CORRECTED. THE WEB SITE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS.

IN NO EVENT WILL THE WEB SITE OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS AND THE ASSIGNS OF SAME BE LIABLE FOR (1) ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEB SITE, THE MATERIALS OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE WEB SITE OR DOWNLOADED FROM THE WEB SITE, EVEN IF THE WEB SITE OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (2) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE WEB SITE, THE MATERIALS AND/OR LISTINGS OR INFORMATION DOWNLOADED THROUGH THE WEB SITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE WEB SITE’S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

7.         Indemnification

You agree to indemnify, defend and hold harmless the Web Site and its members, managers, officers, employees, agents and the assigns of same, from and against any and all loss, costs, expenses (including reasonable attorneys’ fees and expenses), claims, damages and liabilities related to or associated with your use of the Web Site and any violation of this Privacy Policy by you.

8.        Governing Law and Jurisdiction

This Privacy Policy constitutes a contract made under and shall be governed by and construed in accordance with the laws of the State of Washington.

9.         Last Update

This Privacy Policy was last updated on October 30, 2006.

10.       Contact Information

Questions or comments regarding the Web Site should be sent by e-mail to privacy@networktask.com or by U.S. mail to 7411 W Clearwater Ave, STE D, Kennewick, WA 99336.

Computer Products Services and Support

Order by Phone: Monday – Friday, 8:00 AM to 6:00 PM EST 1-509-783-9558
Order by Fax: 24-hour FAX line 1-509-737-8354
Order online: www.networktask.com

CREDIT
networkTask.com offers a wide assortment of payment options and credit support, including:
Net Terms (Services Only), Online payment option, COD Company Check/Cash/Certified Funds, Prepay, Visa/MasterCard/Discover, Wire Transfer.

RETURNED CHECKS
Customers with checks returned because of insufficient funds will be assessed a $25 service charge and are required to immediately wire transfer the amount due.

SHIPPING & FREIGHT
Our vendors have strategically located national warehouses, we can reach 99.9% of the nation’s buying power index in 3-5 days UPS Ground. Orders received by 3:00 PM local time ship same day in most cases.

BACKORDERS
All orders not in stock at time of order will be placed on back order, unless purchase order specifies otherwise. Backorders will automatically be filled as the product becomes available. You will be notified only if your backorder has been outstanding for more than (4) weeks.

DAMAGES
networkTask.com’s DOA Policy does not cover any physical damage that your product may incur in transit. If you receive a product that is damaged in transit, follow these instructions:

1. Note any damages on the receipt.
2. Refuse the shipment (if possible) so that it is returned for freight claim processing. For partially damaged shipments or concealed damage, note damage on receipt and refuse damaged item if possible. If damaged item is accepted via UPS/Fed Ex Ground, contact networkTask.com for freight claim; if via truck/LTL, the receiver is responsible to place the claim with the carrier within 10 calendar days of receipt. Damage claims are the responsibility of the consignee. The shipping cartons, packing and content should be retained in the same condition as received.

DISCREPANCIES
Upon receipt of merchandise, you have three (3) business days to fax or use any other overnight method to reply in writing as to any discrepancies.

REFUSED ORDERS
Dealers will be responsible for a 20% Returns Processing Charge for refused orders in addition to all freight charges. No future orders will be shipped unless this charge is paid.

RETURNS
networkTask.com may ask that you ship product directly back to the vendor. Please call networkTask.com for additional information, including RMA numbers. Be sure to note our return policies to avoid additional charges.

RA REQUEST
Before returning a shipment to networkTask.com, obtain a RETURN AUTHORIZATION (RA) number. Request an RA number by calling us directly at 1-509-783-9558.

Have the following information ready:

* Company Name
* Invoice Number
* Model Number
* Serial Number
* Outline of the problem.

POLICIES

* DOA/defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
* Defective product must be in original factory carton with all original packing materials
* All miscellaneous materials such as manuals, accessories and cables must be included. If any of these materials are missing, your account will be billed accordingly.
* The Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON.
* Returns must be shipped freight prepaid. Products received without an RA number, freight collect, not approved for return, or in any way not meeting the above criteria, will be refused.
* Return Authorization numbers are good for fourteen (14) days only. Any products returned after the expiration date will be refused.
* If the product is found to be non-defective, an inspection fee of at least $25, or 15% per unit, will be billed to your account.
* networkTask.com credits based on purchase price or current price, whichever is lowest.

ANY DEVIATION FROM RETURN POLICIES WILL RESULT IN THE PRODUCT BEING RETURNED TO YOU WITH NO CREDIT ISSUED.

WARRANTIES – In General
Product’s warranties are provided by the manufacturer unless otherwise documented.

TECHNICAL SUPPORT – In General
Technical support services are provided by our in-house tech support team Monday through Friday, 8:00am to 6:00pm PST and Saturday 10 am to 3pm PST.

CONFIGURATION SERVICES
Let networkTask.com custom-build a computer system to your specifications. We only use products that have a history of dependability. networkTask.com can build your system in 4-5 days. Call networkTask.com to quickly configure a system or server.

WARRANTY FOR networkTask.com SYSTEMS
networkTask.com standard policy on systems configured by networkTask.com is a 1-year parts replacement service. networkTask.com will replace defective parts for 1- year with the same item if available, or with a similar item if a direct model replacement is unavailable, at our discretion. However, product’s warranties are provided by the manufacturer. This does not cover abuse by end-user. networkTask.com does not guarantee data integrity and is not responsible for its loss.

networkTask.com reserves the right to modify the above terms and conditions at anytime without notification of our resellers.